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Our Promise

We guarantee choice and quality

You like music?
Britannia delivers the best from around the world.

Got movie mania?
We stock virtually every DVD available for release in the UK - and we've lots of titles available for pre-ordering long before you'll see them in the shops. All our recordings are new, and the same quality as in the top retail outlets. We buy all our products direct from the biggest film and record companies, guaranteeing you massive regular stocks, top quality and guaranteed exchange of any faulty product.

Satisfaction or exchange

At Britannia we'll exchange any faulty product, provided you return to us within 30 days from the despatch date printed at the top of your invoice. And, of course, we'll credit any postage to your account.

And if you decide you don't want a title you ordered? You can return it, provided:

  • It's still in the original, unopened cellophane wrapper.
  • you send it back within 30 days of the despatch date printed at the top of your invoice.

We strongly recommend you return any parcel by recorded delivery, or obtain a free certificate of posting from the Post Office and keep it until we've received the items. We can't be responsible for any returns lost on the way to us.

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