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If you need help or information you'll probably find it on this website, so always check here first. Look under "help" at the top or bottom of each page. If you can't find the answer, contact us:

  • by email: log in and click contact us at the bottom of the page, or email:
  • by phone on 0871 222 1133* - 24-hour automated service, Operator service 9am - 7pm Monday to Friday and 9am - 5pm Saturday (calls charged at national rate maximum 7p a minute - we may monitor or record calls for training)
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  • by post at: Britannia, PO Box 738, Jersey, JE4 0QW

*All calls will cost a maximum of 10.5p per minute from a BT Landline, calls from non-BT networks and mobiles may vary.

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